Technical Fixes to Overcome QuickBooks Error PS038
- ron son
- Aug 28
- 4 min read
Are you troubled by QuickBooks error PS038, which prevents you from running the payroll processes? This is an update issue that takes place when you try to update the payroll tax table. The reasons why you fall into such a problem are a corrupted network data file (.ND) or Transaction Log (.TLG) file, an outdated QB, damaged or corrupted company files, and many other factors.
We have compiled this blog after conducting thorough research on the error, which includes different sections to help you better understand it and get rid of the issue
If you still have issues resolving QuickBooks error PS038, give a call to +1.833.802.0002 and discuss your concerns with a professional. They are equipped and can provide you with the best assistance.
Understanding the Root Cause Behind QB Error PS038
Have a walk through this section to know the reasons that might be contributing to the error PS038.
QB conflicts with the other software installed on your system.
Firewall or any other security software might be preventing it from updating payroll properly.
Improper system shutdown can cause you trouble.
It might occur due to a damaged or corrupted network data file (.ND) or Transaction Log (.TLG) file.
If the QB application is not updated.
Damaged or corrupted company files can also be responsible for the error PS038.
Proven Methods to Eliminate the QuickBooks Error PS038
Here are the methods you need to perform to eliminate error code PS038. With these solutions, you can also rectify the QuickBooks error code PS058. See the steps:
Way 1: Update QB and create a backup of the data
Go to the Help menu.
Choose Update QuickBooks Desktop.
Click on Update Now.
Choose the Get Updates.
Close QB.
Open the application again and install the update.
Later, you need to create a backup of the company file data to keep yourself on the safe side.
Way 2: Send your payroll data or usage data
Go to the Employees.
Tap on My Payroll Service.
Click on the Send Usage data.
If you can’t find these options, head to the next step.
Head to the Employees.
Choose Send Payroll Data.
Hover over the Send/Receive Payroll Data window.
Click Send All.
Input the payroll service pin if you are asked to enter.
If the send was successful, get the payroll updates.
If the send was unsuccessful, you need to contact a professional.
Way 3: Identify stuck paychecks
Go to the Edit menu.
Choose Find.
Tap on the Advanced tab.
Click on Advanced.
Head to the Choose Filter section.
Click on Detail Level from the Filter list.
Choose the Summary Only option.
Traverse back to the Filter list.
Scroll down and choose Online Status.
Tap on the Online to Send option.
Go to Find.
Here, you will see the paychecks that were not sent to Intuit.
Write down the Number of matches in the Find window.
Way 4: Verify and Rebuild data
First, you need to verify the data to identify the damage and then rebuild it to resolve the damage.
You Might find this Helpful: How Do I Fix QuickBooks Error 6123?
Verify your company file
Head to the Window.
Choose Close All.
Go to the File menu.
Click on Utilities.
Choose Verify Data, and if you see:
QuickBooks detected no problems with your data: It means your data is clean, and you don’t need to do anything with this.
An error message: If you see an error message, you may need to visit the QB Desktop support site and learn how to fix this error.
Your data has lost integrity: Your data has damage that needs to be repaired as soon as possible.
Rebuild your company file data
Go to File.
Choose Utilities.
Tap on Rebuild Data.
Before proceeding, it will ask to create a backup. Click OK to do so.
Choose the location where you will be saving this backup file, and click OK.
Remember, you do not need to replace any other backup file with this one.
In the File name, input a new name.
Click Save.
Tap OK when you see a message saying Rebuild has completed.
Repeat the steps to verify and then again rebuild to see if the error is resolved.
Download the payroll updates again.
The Bottom Line
We hope you understood what QuickBooks error PS038 is and how to eliminate it. To assist you, we have brought this comprehensive guide explaining the reasons and solutions. If you are still stuck with this, don’t think twice to contact a professional. Dial +1.833.802.0002 to talk to an expert.
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