QuickBooks is Unable to Update Payroll? A Stepwise Guide
- ron son
- Aug 4
- 3 min read
There are a bunch of errors and issues that relate to the payroll update. On occasion, it may or may not generate codes indicating specific causes. For instance, error code 15000, PSXXX, 12000, and many others. Due to these issues, QuickBooks is unable to update payroll and process associated tasks.
The reasons contributing to such issues include an outdated version of QB, an inactive payroll subscription, a damaged QB application, and others. Let’s go through the entire blog and understand each section carefully to eliminate the problems.
Read the blog completely to rectify QB update errors. In case you don’t want to do it alone and need professional guidance, give a ring to +1.833.802.0002 to connect with an expert.
Potential Culprits: Why QuickBooks is Unable to Update Payroll
Have a look at this list that consists of some reasons that might be preventing QB from updating payroll.
The leading cause triggering payroll updates is misconfigured Date and Time settings.
You might be working on an outdated QB version.
It could be due to the faulty or incomplete installation of the program.
This also occurs if the Employee Identification Number is not valid.
Due to a corrupted or damaged CPS folder.
One reason can be missing or corrupted QB-related files.
In case you don’t use QB as an admin and instead use a user's details to log in.
Proven Steps to Eliminate the QB Update Issues
If you have understood the reasons that cause payroll update issues, let’s proceed with the steps that can be implemented to resolve them.
Step 1: Update QB to the latest release
Head to the Help menu.
Choose Update QuickBooks Desktop.
Click on the Update Now option.
Tap on the Get Update.
After this, you need to close and reopen QB to start the installation of the update.
You need to follow these steps several times to check if the release number increases. If it doesn’t, proceed.
Step 2: Create a backup of the company file
Before you go ahead with the next steps, don’t forget to have a backup of the company files. In case something happens, you will have them that can be retrieved anytime.
Recommended to Read: How to Resolve QuickBooks Update Errors?
Step 3: Send payroll data
Head to Employees.
Choose My Payroll Service.
Click on the Send Usage Data. In case these options are not present there, move to the next steps.
Go to Employees.
Choose Send Payroll Data.
Head over to the Send/Receive Payroll Data window.
Click Send All.
Input payroll service pin if asked.
You need to update payroll again if the send was successful.
The Bottom Line
To summarize the blog, we have highlighted the various reasons why QuickBooks is unable to update payroll. With this, we also discussed a stepwise guide to tackle such issues. If you find it tough to fix and want to get assistance from a professional, give a ring to +1.833.802.0002 and feel free to ask your queries.
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