Clear The QuickBooks Online Cache and Intuit Alright, if you are using this accounting software to keep your financial data files safe and organized, then you must have faced QBO freezing or slow loading. Maybe some of your reports aren't updating. Or maybe some of the pages aren't loading properly on your laptop. Mostly, it isn’t because of your poor internet connection or a software bug, but because of your browser’s cache. Basically, you need to clear the QuickBooks online